The mobile unified communications market is predicted to experience significant expansion and growth during the forecasted period due to the dawn of new technologies like VOIP (Voice over Internet Protocol), WebRTC (Web Real-Time Communication) and SIP (Session Initiation Protocol) trunking. Main industry business verticals served by mobile unified communications comprise of BFSI, healthcare, media & entertainment, telecom & IT, retail, logistics and transportation.

Low ownership costs, growing   plans by industry players to achieve competitive benefit, rising demand for maximized workflows and shift towards market trends like BYOD & virtualization of workforce are the main aspects predicted to stimulate the mobile unified communications market. Lack of interoperability among vendor items, discrepancy in fiscal returns and growing security problems are predicted to obstruct the growth, development and expansion of mobile unified communications market. Increase in the requirements for robust safety software, rising demand for project dexterity, managed activities and social media for execution of successful running of businesses are some of the aspects of market predicted to open new business avenues for growth of mobile unified communications market during the estimated period.

The mobile unified communications market can be bifurcated depending upon the end use, deployment type activities and services. End use business industries of the mobile unified communications market providing the services depending upon the end use encompass server message blocks. Depending upon the deployment type, the mobile unified communications market can be divided into on-premise services and cloud based activities. These services and activities can be divided into training & voice services, support services, integration services, consulting services, implementation services and managed activities. The solutions comprise conferencing, unified messaging, voice solutions, content and collaboration.

Key Market players providing mobile unified communications services encompass Sony Ericsson, Cisco Systems, Avaya Incorporation, Alcatel Lucent technologies, Genband, Microsoft Corporation and NEC.

Market players and leaders in this business sector have laid stress on building solutions that match, fulfill and fit the needs and requirements of firms of all sizes whether they large sized or small sized.