The mobile ATM market is projected to grow at a CAGR of 5% during the forecast period of 2023 to 2030. Customers can access banking services via ATMs around the clock. The revenue generation has been severely damaged by the expansion of the installation base and maintenance activities. An effective cash management solution is required in order to carry out ATM cash withdrawals and deposits. Cash recycling serves as an effective cash management strategy that benefits banks by helping to detect counterfeit money, ensure perfect accuracy, and improve customer satisfaction. Automated teller machines (ATMs) provide a dependable, user-friendly interface for withdrawing cash as well as features that make it simple to deposit, withdraw, and access cash 24 hours a day. With technological improvements, users are looking for safe, quick, accessible, and trustworthy ways to obtain cash, encouraging the global adoption of ATMs. Additionally, the introduction of Smart ATMs for users with special needs and enhanced security measures, such as biometric and one-time password authentication systems to prevent fraud, both contribute to market expansion. The increase in demand for automation in the banking sector in several developed and emerging countries is also expected to fuel the demand for ATMs.
Impact of Covid-19
The COVID-19 pandemic has severely impacted ATM manufacturing processes and supply networks, which has had an effect on the ATM business as a whole. While commercial operations were hampered by severe travel restrictions and varying levels of lockdowns in several nations, many people turned to using digital platforms for banking transactions. Due to the increasing demand in rural areas of developing nations like China and India, the demand for ATMs is anticipated to increase once the pandemic is over.
Drivers: Technological Developments in Financial Sector Boosting the ATM Market
Technologically advanced ATMs now have an additional security layer thanks to the inclusion of upgraded security measures like fingerprint, biometric, and double authentication. This is expected to help reduce fraud and promote ATM adoption. For instance, the Reserve Bank of India (RBI) ordered Indian banks to stop using magstripe cards and switch to EMV chip cards in January 2019. The new payment cards provided stronger verification and better security against fraud and scams.
The widespread use of ATMs has been fuelled by the simple flow of cash, growing number of transactional benefits, simple withdrawal, rapid and efficient service, and the viability of offline purchasing, which favourably reflects on the encouraging growth prospects of the worldwide industry. The main driver fuelling the market's expansion is the increasing urbanisation of both established and emerging economies. Additionally, the availability of cash 24 hours a day, seven days a week, as well as the availability of fund transfer and bill payment options, are boosting demand for ATMs worldwide. Revenue generation has been severely influenced by an increase in installation base and maintenance activities.
The market is anticipated to rise as a result of technological developments including digital convergence, IoT data integration, biometrics, and cybersecurity. In the midst of the COVID-19 pandemic, technological development has also made it possible for the development of contactless ATM kiosks, which have been touted as a safer and risk-free method of cash withdrawal. By scanning a QR code on the screen without touching the interface, customers of contactless ATM kiosks can withdraw cash from the ATM. Globally, there are an increasing number of ATMs that allow contactless cash withdrawals.
Restraint: Increasing Demand for Alternative Mode of Payment Hindering the Growth of ATM Market
The automated teller machine (ATM) market revenue is anticipated to suffer in the next years due to the development in digitization in developing nations. This is due to consumers' growing preference for digital payment methods like online and mobile banking, digital wallets, and Bitcoin transactions. The global ATM market's growth is being restrained by these simple, quick, and secure internet banking channels. Despite countless efforts and steps taken against hacking and fraud by banks and regulatory bodies around the world, a lack of security standards remains a major worry.
ATM Deployment Solution Dominated the Market
The automated teller machine (ATM) market is divided into deployment and managed service segments based on solution. In 2020, ATM deployment solutions will dominate the market, making up more than half of the entire sector. Installing, configuring, testing, operating, and implementing an ATM are all parts of ATM deployment. Additional divisions of the market include onsite, offsite, workplace, and mobile ATMs.
The bank's physical branch and on-site ATMs are both accessible from within or next to the bank. By avoiding lengthy lines inside banks for withdrawals, cash deposits, and transfers, these ATMs lessen the workload of bank staff. Additionally, these ATMs lessen the possibility of mistakes occurring during withdrawals and deposits and enable banks to conduct efficient financial transactions. In the near future, it is predicted that these reasons will enhance demand for onsite ATMs.
Financial institutions can focus on their core financial businesses by outsourcing their non-core tasks to a qualified and specialized service provider thanks to managed services. Managed services are inexpensively offered by a number of market companies, including NCR Corporation and Diebold Nixdorf. The infrastructure of financial institutions is greatly strengthened by managed services, allowing for improved cross-selling, customer acquisition, and multichannel delivery. Reduced operational and infrastructure investment costs, increased operational profits, compliance with new regulatory standards, and streamlined network operations and services are just a few advantages of outsourcing managed services to a service provider.
Regional Insights: APAC to Register the Fastest Growth Rate During the Forecast Period
During the forecast period, the market for automated teller machines in Asia Pacific is anticipated to grow at a CAGR of 6%. The increasing deployment of ATMs, mostly in developing nations like China and India, is blamed for the expansion of the regional market. The lack of knowledge about digital payment options in the majority of the region's economies also contributes to the importance of ATMs for cash-based and other financial transactions. The majority of the approximately three million ATMs that have been placed worldwide are in Asia and the Pacific. The demand for ATMs in the region is also anticipated to increase due to the need to serve the sizable unbanked populations in nations like China, India, and Japan, as well as rising markets like Vietnam and Indonesia.
By 2030, it is anticipated that the ATM market in Europe would expand by 4%. Industry players in the area are forging strategic alliances to introduce new services in order to provide cutting-edge solutions and a seamless consumer experience. For instance, KAL & EVO Payments introduced a new service solution for its clients throughout Europe in July 2021. In order to enable independent ATM deployers and banks to quickly deploy automated teller machines to any location around the region, the service merges EVO's payments infrastructure and KAL's Kalignite software package. The software enables service providers to quickly select devices from more than 40 suppliers and any form of ATM that has regulatory approvals.
Due to significant technical improvements in the banking sector, the market in Europe has significant growth potential. Over the course of the projected period, the Middle East and Africa markets likewise have promising growth prospects, which can largely be due to the expanding demand for interactive machines and managed services in the financial sector. Additionally, it is anticipated that MEA would have rapid growth as a result of the cash-based economy, strong consumer demand, and strong backing for electronic banking from the government. Till 2030, the UAE ATM market demand is expected to rise at a rate of around 5%, driven mostly by the expansion of the tourism industry. The number of visitors to the country has increased as a result of the relaxation of COVID-19 protocols and border controls worldwide. According to the Dubai tourism report, about 4.88 million visitors entered the city between January and October of 2021.
Competition: Level of Competition to Raise During the Forecast Period
Diebold Nixdorf, Incorporated, NCR Corporation, Euronet Worldwide Incorporation, Fujitsu Ltd, GRG Banking Equipment Co. Ltd., Hess Cash Systems GmbH, NHAUSA, NCR Corporation, Source Technologies, and Triton Systems of Delaware LLC are the major companies included in the ATM market analysis. To increase market penetration and enhance their market positions, these key companies have implemented strategies such as product portfolio expansion, mergers & acquisitions, partnerships, geographic expansion, and collaborations.
Historical & Forecast Period
This study report represents analysis of each segment from 2022 to 2032 considering 2023 as the base year. Compounded Annual Growth Rate (CAGR) for each of the respective segments estimated for the forecast period of 2024 to 2032.
The current report comprises of quantitative market estimations for each micro market for every geographical region and qualitative market analysis such as micro and macro environment analysis, market trends, competitive intelligence, segment analysis, porters five force model, top winning strategies, top investment markets, emerging trends and technological analysis, case studies, strategic conclusions and recommendations and other key market insights.
Research Methodology
The complete research study was conducted in three phases, namely: secondary research, primary research, and expert panel review. key data point that enables the estimation of ATM market are as follows:
Market forecast was performed through proprietary software that analyzes various qualitative and quantitative factors. Growth rate and CAGR were estimated through intensive secondary and primary research. Data triangulation across various data points provides accuracy across various analyzed market segments in the report. Application of both top down and bottom-up approach for validation of market estimation assures logical, methodical and mathematical consistency of the quantitative data.
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Research Period | 2022-2032 |
Base Year | 2023 |
Forecast Period | 2024-2032 |
Historical Year | 2022 |
Unit | USD Million |
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Region Segment (2022-2032; US$ Million)
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Key questions answered in this report