Overview:
Retailers and other businesses across the verticals see kiosks as an efficient means of improving customer experience, operational efficiency through quick service. Kiosks allow customers to avail required service or product without needing to stand in long queues. Growing interest among retailers regarding the need to create improved interactivity with customers through extensive product information display at the point of sale is driving demand for kiosks across the globe. Although the kiosks have been around for decades, it is only in recent years that their adoption has increased. Businesses across the globe are realizing that the use of kiosks can significantly reduce costs by eliminating the need for manpower. However, as a result of the ongoing COVID-19 pandemic, numerous economies across the world have witnessed a decline in retail sales, and customer footfall. On account of declining sales and lockdown restrictions, a large segment of end-user organizations has curtailed the purchase of kiosks in 2020. With the ongoing uncertainty, the demand for kiosks is expected to remain lower in the initial years of the forecast period from 2020 to 2028.
These aforementioned factors are expected to contribute towards a double-digit compounded annual growth rate (CAGR) during the forecast period 2021 – 2029. The global kiosks market is classified into the following categories:
By Product
By End-use Application
The research study titled “Global Kiosks Market – Growth, Future Prospects and Competitive Analysis, 2021 – 2029” offers strategic insights into the global Kiosks industry along with the market size and estimates for the duration 2021 to 2029. The said research study covers an in-depth analysis of market segments based on type, end-use application, and cross-sectional study across different geographies and sub-geographical regions. The study covers the comparative analysis of different segments for the years 2021 & 2029. The report also provides a prolific view on market dynamics such as market drivers, restraints, and opportunities. In addition, the report includes a section providing insights on the key trends followed in the market.
In order to help strategic decision-makers, the report also includes competitive profiling of the leading Kiosks vendors, their business strategy analysis, market positioning, and key developments. Some of the major players profiled in the report are KIOSKS Information Systems, NCR Corporation, Diebold Inc, Wincor Nixdorf International GmbH, Olea Kiosks, Fujitsu Ltd., Meridian Kiosks, Kontron AG, Phoenix Kiosks, and Slabb Kiosks among others. Apart from the company profiles, the report includes a section covering the competitive landscape wherein the market positioning of the companies has been discussed. The section also provides a view of key business strategies adopted by the leading market players. Other in-depth analysis provided in the report includes:
Overall, the research study provides a holistic view of the global kiosks market, offering market size and estimates for the period from 2020 to 2028, keeping in mind the above-mentioned factors.
On the basis of end-use, the global kiosks market is categorized into following segments:
In the year 2019, the retail segment led to the overall kiosks market in terms of both revenue and unit shipments. The segment garnered over 45% of the global market revenue in the same year. However, the segment is expected to witness limited demand in the initial years of the forecast period starting in 2020 due to declining consumer spending in the retail space. The retail segment, which currently experiences the highest adoption of different types of kiosks, represents a key segment for manufacturers and solution providers. In view of growing competition in the retail sector, retailers are focusing on enhancing customer experience through quick service, which, in turn, is driving Kiosk installations in the retail sector. In addition to quick service, kiosks also save space that otherwise would be consumed by a conventional checkout system. Other application segments including healthcare, BFSI, and transportation are also expected to witness robust growth during the forecast period 2021 - 2029.
In 2019, North America comprising the United States and Canada was the largest kiosks market in terms of both revenue and shipments trailed by Europe and the Asia Pacific respectively. In 2019, the region accounted for over half of the global Kiosks market revenue. The region is house to a large number of established retailers that have installed kiosks for the convenience of customers. In addition, the growing demand for self-service kiosks across entertainment and financial service segments is expected to drive demand for kiosks in North America. The trend shall prolong and the region is presumed to remain the largest Kiosks market throughout the forecast period 2021 – 2029. On the other hand, Asia Pacific is expected to witness maximum growth, outpacing North America, and Europe during the same period.
Historical & Forecast Period
This study report represents analysis of each segment from 2022 to 2032 considering 2023 as the base year. Compounded Annual Growth Rate (CAGR) for each of the respective segments estimated for the forecast period of 2024 to 2032.
The current report comprises of quantitative market estimations for each micro market for every geographical region and qualitative market analysis such as micro and macro environment analysis, market trends, competitive intelligence, segment analysis, porters five force model, top winning strategies, top investment markets, emerging trends and technological analysis, case studies, strategic conclusions and recommendations and other key market insights.
Research Methodology
The complete research study was conducted in three phases, namely: secondary research, primary research, and expert panel review. key data point that enables the estimation of Kiosks market are as follows:
Market forecast was performed through proprietary software that analyzes various qualitative and quantitative factors. Growth rate and CAGR were estimated through intensive secondary and primary research. Data triangulation across various data points provides accuracy across various analyzed market segments in the report. Application of both top down and bottom-up approach for validation of market estimation assures logical, methodical and mathematical consistency of the quantitative data.
| ATTRIBUTE | DETAILS |
|---|---|
| Research Period | 2022-2032 |
| Base Year | 2023 |
| Forecast Period | 2024-2032 |
| Historical Year | 2022 |
| Unit | USD Million |
| Segmentation | |
Product
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End-use Application
| |
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Region Segment (2022-2032; US$ Million)
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Key questions answered in this report
