1. Preface
1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. Key Offerings
1.2. Market Segmentation
1.3. Research Methodology
1.3.1. Phase I - Secondary Research
1.3.2. Phase II - Primary Research
1.3.3. Phase III - Expert Panel Review
1.3.4. Assumptions
1.3.5. Approach Adopted
2. Executive Summary
2.1. Market Snapshot: Global Customer Communication Management (CCM) Managed Services Market
2.2. Global Customer Communication Management (CCM) Managed Services Market, By Industry Vertical, 2023 (US$ Million)
2.3. Global Customer Communication Management (CCM) Managed Services Market, By Geography, 2023 (US$ Million)
2.4. Attractive Investment Proposition by Geography, 2023
3. Customer Communication Management (CCM) Managed Services Market: Competitive Analysis
3.1. Market Positioning of Key Customer Communication Management (CCM) Managed Services Market Vendors
3.2. Strategies Adopted by Customer Communication Management (CCM) Managed Services Market Vendors
3.3. Key Industry Strategies 4. Customer Communication Management (CCM) Managed Services Market: Macro Analysis & Market Dynamics
4.1. Introduction
4.2. Global Customer Communication Management (CCM) Managed Services Market Value, 2022 - 2032, (US$ Million)
4.3. Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Key Challenges
4.3.4. Key Opportunities
4.4. Impact Analysis of Drivers and Restraints
4.5. See-Saw Analysis
4.6. Porter's Five Force Model
4.6.1. Supplier Power
4.6.2. Buyer Power
4.6.3. Threat Of Substitutes
4.6.4. Threat Of New Entrants
4.6.5. Competitive Rivalry
4.7. PESTEL Analysis
4.7.1. Political Landscape
4.7.2. Economic Landscape
4.7.3. Technology Landscape
4.7.4. Legal Landscape
4.7.5. Social Landscape
5. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
5.1. Market Overview
5.2. Growth & Revenue Analysis: 2023 Versus 2032
5.3. Market Segmentation
5.3.1. IT & Telecom
5.3.2. BFSI
5.3.3. E-commerce & Retail
5.3.4. Hospitality & Travel
5.3.5. Government & Utilities
5.3.6. Others (Healthcare, Education, Media & Entertainment, etc.)
6. North America Customer Communication Management (CCM) Managed Services Market, 2022-2032, USD (Million)
6.1. Market Overview
6.2. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
6.3.Customer Communication Management (CCM) Managed Services Market: By Region, 2022-2032, USD (Million)
6.3.1.North America
6.3.1.1. U.S.
6.3.1.1.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
6.3.1.2. Canada
6.3.1.2.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
6.3.1.3. Rest of North America
6.3.1.3.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7. UK and European Union Customer Communication Management (CCM) Managed Services Market, 2022-2032, USD (Million)
7.1. Market Overview
7.2. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7.3.Customer Communication Management (CCM) Managed Services Market: By Region, 2022-2032, USD (Million)
7.3.1.UK and European Union
7.3.1.1. UK
7.3.1.1.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7.3.1.2. Germany
7.3.1.2.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7.3.1.3. Spain
7.3.1.3.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7.3.1.4. Italy
7.3.1.4.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7.3.1.5. France
7.3.1.5.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
7.3.1.6. Rest of Europe
7.3.1.6.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8. Asia Pacific Customer Communication Management (CCM) Managed Services Market, 2022-2032, USD (Million)
8.1. Market Overview
8.2. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8.3.Customer Communication Management (CCM) Managed Services Market: By Region, 2022-2032, USD (Million)
8.3.1.Asia Pacific
8.3.1.1. China
8.3.1.1.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8.3.1.2. Japan
8.3.1.2.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8.3.1.3. India
8.3.1.3.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8.3.1.4. Australia
8.3.1.4.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8.3.1.5. South Korea
8.3.1.5.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
8.3.1.6. Rest of Asia Pacific
8.3.1.6.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
9. Latin America Customer Communication Management (CCM) Managed Services Market, 2022-2032, USD (Million)
9.1. Market Overview
9.2. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
9.3.Customer Communication Management (CCM) Managed Services Market: By Region, 2022-2032, USD (Million)
9.3.1.Latin America
9.3.1.1. Brazil
9.3.1.1.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
9.3.1.2. Mexico
9.3.1.2.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
9.3.1.3. Rest of Latin America
9.3.1.3.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
10. Middle East and Africa Customer Communication Management (CCM) Managed Services Market, 2022-2032, USD (Million)
10.1. Market Overview
10.2. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
10.3.Customer Communication Management (CCM) Managed Services Market: By Region, 2022-2032, USD (Million)
10.3.1.Middle East and Africa
10.3.1.1. GCC
10.3.1.1.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
10.3.1.2. Africa
10.3.1.2.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
10.3.1.3. Rest of Middle East and Africa
10.3.1.3.1. Customer Communication Management (CCM) Managed Services Market: By Industry Vertical, 2022-2032, USD (Million)
11. Company Profile
11.1. GMC Software AG (Quadient)
11.1.1. Company Overview
11.1.2. Financial Performance
11.1.3. Product Portfolio
11.1.4. Strategic Initiatives
11.2. OpenText Corp.
11.2.1. Company Overview
11.2.2. Financial Performance
11.2.3. Product Portfolio
11.2.4. Strategic Initiatives
11.3. SmartComms SC, Ltd.
11.3.1. Company Overview
11.3.2. Financial Performance
11.3.3. Product Portfolio
11.3.4. Strategic Initiatives
11.4. XMPie (Xerox Corporation)
11.4.1. Company Overview
11.4.2. Financial Performance
11.4.3. Product Portfolio
11.4.4. Strategic Initiatives
11.5. Pitney Bowes, Inc.
11.5.1. Company Overview
11.5.2. Financial Performance
11.5.3. Product Portfolio
11.5.4. Strategic Initiatives
11.6. Oracle Corporation
11.6.1. Company Overview
11.6.2. Financial Performance
11.6.3. Product Portfolio
11.6.4. Strategic Initiatives
11.7. Ecrion, Inc.
11.7.1. Company Overview
11.7.2. Financial Performance
11.7.3. Product Portfolio
11.7.4. Strategic Initiatives
11.8. Adobe Systems Incorporated
11.8.1. Company Overview
11.8.2. Financial Performance
11.8.3. Product Portfolio
11.8.4. Strategic Initiatives
11.9. Zoho Corporation
11.9.1. Company Overview
11.9.2. Financial Performance
11.9.3. Product Portfolio
11.9.4. Strategic Initiatives
11.10. Striata
11.10.1. Company Overview
11.10.2. Financial Performance
11.10.3. Product Portfolio
11.10.4. Strategic Initiatives
11.11. Cincom Systems, Inc.
11.11.1. Company Overview
11.11.2. Financial Performance
11.11.3. Product Portfolio
11.11.4. Strategic Initiatives
11.12. Kofax, Inc.
11.12.1. Company Overview
11.12.2. Financial Performance
11.12.3. Product Portfolio
11.12.4. Strategic Initiatives
11.13. Newgen Software, Inc.
11.13.1. Company Overview
11.13.2. Financial Performance
11.13.3. Product Portfolio
11.13.4. Strategic Initiatives
11.14. Intense Technologies Limited
11.14.1. Company Overview
11.14.2. Financial Performance
11.14.3. Product Portfolio
11.14.4. Strategic Initiatives
11.15. Dell Inc. (Dell EMC)
11.15.1. Company Overview
11.15.2. Financial Performance
11.15.3. Product Portfolio
11.15.4. Strategic Initiatives
11.16. ISIS Papyrus Europe AG.
11.16.1. Company Overview
11.16.2. Financial Performance
11.16.3. Product Portfolio
11.16.4. Strategic Initiatives
11.17. Fidelity National Information Services, Inc. (FIS)
11.17.1. Company Overview
11.17.2. Financial Performance
11.17.3. Product Portfolio
11.17.4. Strategic Initiatives
11.18. Doxee S.p.A.
11.18.1. Company Overview
11.18.2. Financial Performance
11.18.3. Product Portfolio
11.18.4. Strategic Initiatives