Voice over Internet protocol (VoIP) has become a mainstream technology in communication industry with major industry verticals bringing in house real-time communication solutions and services. Growing adoption of hybrid cloud-based communication model in mid- and large-sized enterprises is boosting growth of the VoIP market across the globe. Additionally, low maintenance and operational cost supplemented by minimum staff support and enhanced flexibility and scalability is expected to have positive impact on the overall market growth during the forecast period. Further, growing number of social media users and increasing internet penetration in developing regions such as Asia Pacific and Latin America is anticipated to fuel growth of the VoIP market in these regions. However, lack of efficient networking infrastructure and low adoption of VoIP services among individual users and small enterprises is expected to hamper growth of the market to certain extent.
Report Scope
This report analyzes the global VoIP market in terms of call type, service, user, and geography. The global VoIP market has been segmented based on call type into international call and domestic call. On the basis of service, the global VoIP market is segmented into SIP trunking service, hosted business IP PBX service, managed IP PBX service, and other services. Based on user, the market is bifurcated into corporate user and individual user. The global VoIP market covers major geographies such as North America, Europe, Asia Pacific, and Rest of World.
Major players in the VoIP market are concentrating on entering strategic partnership to introduce advanced services for end-user organizations and individuals. This helps key vendors to enhance their industry presence. Also, acquisition & mergers is another major strategy followed by major vendors in the global VoIP market.
1.1 Report Description
Purpose of the Report
The purpose of this strategic research study titled “Global VoIP Market - Growth, Share, Opportunities, and Competitive Analysis, 2016 – 2023” is to offer industry investors, company executives, and industry participants with in-depth insights to enable them make informed strategic decisions related to the opportunities in the global VoIP market.
Target Audience
USP and Key Offerings
The report titled “Global VoIP Market- Growth, Share, Opportunities, and Competitive Analysis, 2016 – 2023” offers strategic insights into the global VoIP market along with the market size and estimates for the duration 2014 to 2023. The said research study covers in-depth analysis of multiple market segments based on type, devices, and cross-sectional study across different geographies. In order to help strategic decision makers, the report also includes competitive profiling of the leading VoIP vendors, their SCOT (Strength, Challenges, Opportunities, and Threats) analysis, market positioning, and key developments. Other in-depth analysis provided in the report includes:
Overall, the research study provides a holistic view of the global VoIP market, offering market size and estimates for the period from 2014 to 2023, keeping in mind the above mentioned factors.
On the basis of access type, the global VoIP market is categorized into following segments:
Among access types, computer to phone was the largest segment and stood at US$ XX Mn in 2015. The segment accounted for more than 40% market share in the same year. Enterprises are increasingly using VoIP services for communicating with customers from computers over smartphones and tablets to solve customer queries or to promote their offerings. As a result, the segment is holding the major chunk of the global VoIP market. Computer to phone was the second-largest segment in the same year. However, phone to phone is projected to be the fastest growing segment between 2016 and 2023, expanding at a CAGR of over 11%. Growing adoption 4G technology enabled smartphones and tablets is expected to boost the segment growth over the forecast period.
On the basis of user, the global VoIP market is categorized into following segments:
Among user, in terms value, corporate segment dominated the global VoIP market in 2015. The segment accounted for over 50% market share and is projected to expand at a significant CAGR over the forecast period. Enterprises across the globe are increasingly inclined towards deploying VoIP solutions that offer organizations advanced features such as real time video and audio conferencing, PBX capabilities, and automated attendants services. This is expected to boost growth of the global VoIP market worldwide. However, individual segment is projected to expand at the highest CAGR over the forecast period, 2016 – 2023. This growth is mainly attributed to growing adoption of smartphones, tablets and laptops among individuals in developing regions.
The global VoIP market is projected to witness steady growth in terms of revenue, throughout the forecast period, driven by increasing number of startups across the globe. Among regions, Europe dominated the overall VoIP market in terms of revenue generation in 2015. The region accounted for over 30% market share in the same year. This is mainly attributed to increasing number of VoIP subscriber base in the region. Asia Pacific was the second-largest regional market, holding major chunk of the market revenue. Increasing adoption of mobile devices and growing internet penetration is propelling VoIP market growth in the regions. Additionally, Asia Pacific is expected to witness highest CAGR of over the forecast period owing to increasing adoption of real-time communication software among small and mid-sized enterprises in the major Asian countries such as India and China.
Historical & Forecast Period
This study report represents analysis of each segment from 2022 to 2032 considering 2023 as the base year. Compounded Annual Growth Rate (CAGR) for each of the respective segments estimated for the forecast period of 2024 to 2032.
The current report comprises of quantitative market estimations for each micro market for every geographical region and qualitative market analysis such as micro and macro environment analysis, market trends, competitive intelligence, segment analysis, porters five force model, top winning strategies, top investment markets, emerging trends and technological analysis, case studies, strategic conclusions and recommendations and other key market insights.
Research Methodology
The complete research study was conducted in three phases, namely: secondary research, primary research, and expert panel review. key data point that enables the estimation of Voice Over Internet Protocol (VoIP) market are as follows:
Market forecast was performed through proprietary software that analyzes various qualitative and quantitative factors. Growth rate and CAGR were estimated through intensive secondary and primary research. Data triangulation across various data points provides accuracy across various analyzed market segments in the report. Application of both top down and bottom-up approach for validation of market estimation assures logical, methodical and mathematical consistency of the quantitative data.
| ATTRIBUTE | DETAILS |
|---|---|
| Research Period | 2022-2032 |
| Base Year | 2023 |
| Forecast Period | 2024-2032 |
| Historical Year | 2022 |
| Unit | USD Million |
| Segmentation | |
Call Type
| |
Access Type
| |
Service
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User
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Region Segment (2022-2032; US$ Million)
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Key questions answered in this report
